Tailored eSIM Plans for Travelers to Japan

An eSIM, or embedded SIM, is a digital SIM card that serves the same purpose as a traditional physical SIM card but is integrated into a device, eliminating the need for a removable card. Instead of physically inserting or swapping out a SIM card in a device, eSIMs allow users to activate a cellular plan from a carrier directly over the internet.

This technology is especially useful for devices that may benefit from compact designs and for people who frequently travel, as it enables them to switch carriers or plans without changing a physical card.

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eSIMs are built directly into devices, removing the need for physical SIM cards. They contain an IC chip that stores carrier profiles and can be remotely provisioned with the details of a cellular plan. When a user wants to switch carriers or activate a plan, they can do so through the device's software settings without needing to physically insert or swap a SIM card.

For Apple device users, both your SIM card and eSIM can operate simultaneously. Use the SIM card primarily for calls and SMS and allocate the TokyoeSIM for data. Be cautious: keeping your SIM card active might lead to data roaming fees from your network provider for calls and SMS.

No need to panic if your QR code goes missing. Just drop an email or get in touch with our always-available customer service at [email protected]. They'll promptly send you a replacement code via email.

Your eSIM is designed for activation on a single device. Once removed from that device, it's not reusable. Scanning the QR code on multiple devices isn't possible.

This virtual SIM enables data sharing and hotspot creation for other devices.

TokyoeSIM plan is valid for a specific duration as outlined on our website. If you don't use all of your data by the end of that period, it will expire and cannot be accessed or recovered after the plan's end date.

TokyoeSIM provides connectivity at 4G, LTE, and 5G speeds, comparable to a local data connection. Nevertheless, in areas with weak or sparse coverage, you might experience reduced speeds.

For activation, an internet connection is required. Hence, it's advisable to activate your eSIM prior to your travels.

Yes, for optimal eSIM coverage, you should enable data roaming in your phone's settings. Don't worry about additional costs; if you've set up the TokyoeSIM, there won't be any extra charges.

Each eSIM has a set data limit and validity duration. If your data is consumed before the validity days are over, your eSIM will become inactive, disconnecting your internet access.Likewise, when the plan's duration expires, your eSIM deactivates.

To avoid disruptions, consider topping up your eSIM if you anticipate needing more data. This way, you'll always have internet when it's crucial.

Yes, certain devices allow for the simultaneous use of two eSIMs. For instance, the iPhone 13, 13 Pro, 13 Pro Max, and newer models support the use of dual eSIMs concurrently. However, it's essential to check the specific device's capabilities, as not all smartphones offer this feature. While many phones can store multiple eSIM profiles, they might require you to activate only one at a time.

Dual SIM refers to a phone's capability to hold and operate two separate SIM cards simultaneously, allowing users to have two different phone numbers or service providers on a single device.

Here’s how you can use dual SIM:

• Two physical SIM cards
• A physical SIM card and an eSIM
• Two eSIMs (only on iPhone 13, 13 Pro, 13 Pro Max and later versions)